How do I set up an account?
Just hit enter your zip code in the where it says Enter Your Zip
and hit the Check Price
button. You'll see our price and deliver by date. Select how many gallons you want, and hit the Order Oil
button. This will take you to the account sign up. The entire process will take you just a few minutes. Send us an email at [email protected]
if you have any questions or give us a call at 1.888.338.4477.
How do I reset my password?
Forgot your password? Here's how you can reset it.
Just go here: https://www.heatable.com/forgot-password/
and enter in your email (it has to be the email we have on file) and we'll send you a link to reset your password. Can't remember my user name / email. Then just email us at [email protected]
How do I order oil from Heatable?
Sign up on our website or mobile app, then whenever you need oil just Tap, Tap, Swipe - and we bring the heat.
Seriously, that's it.
How easy is it?
Same as ordering new boots on Zappos, or an electric blanket on Amazon. Just check the price on the homepage, enter your address and where to find your oil tank, let us know how much oil you need (or just tell us to fill the tank), enter your payment info and we’ll be on our way. Once you’ve signed up your next order will be as easy as 3 clicks (or two taps and a swipe on your smartphone) and we’ll bring the heat.
Where do you deliver?
Right now we deliver discount heating oil to many towns in Maine and New Hampshire. You can view a complete list by clicking on our Where We Deliver page.
How can I pay?
With anything plastic (i.e. a credit or debit card).
What are your delivery days?
We deliver Monday-Friday all year round and seven days a week in the winter, because winter storms really don’t care what day it is. The best part? There’s no extra charge for weekend delivery –that would defeat the purpose of a low price, no?
What does "Deliver By" mean?
It means your oil will be in the tank by that date. Usually sooner, but definitely not later. And just in case our pinky promise isn't enough, we'll slash 10 cents a gallon off the price if for some odd reason we miss our deadline. Game on.
Where is Heatable based?
Our “headquarters” is located in South Portland, Maine – but our people and trucks operate from several locations in Maine and New Hampshire – and the list is constantly growing. Just in the last year we’ve more than doubled our delivery areas and we’re adding new towns all the time. Keep an eye out for our bright “rorange” (red-orange) trucks, coming soon to an oil tank near you!
What are your hours of operation?
With Heatable you can order 24/7 - that’s pretty much our biggest asset. All you need is the internet. Just Tap, Tap, Swipe - and we bring the heat.
For real though, if you do need to talk to us, our office is available during normal business hours, Monday-Friday, 8-5 pm. We’ll be here with bells on.